Subscriptions

SUBSCRIPTIONS

Simply visit our subscription page here and have a look at our different subscription plans. You can choose your desired coffee, grind size, delivery frequency. Simply add your preferred plan to your cart and check out. It’s that easy!

With every coffee subscription, you'll typically receive one (or more, depending on your preference) 250g bag at an interval of your choosing. Depending on your plan, you may also receive higher value and seasonal coffees in smaller bags.

We currently offer subscriptions at  a frequency of 1-, 2-, 3- or 4-week intervals. You can also specify the number of bags you'd like per delivery, if you'd like more! This is a recurring order with no binding period, and you’ll have the flexibility to edit the subscription based on your coffee consumption level.

Subscribe today and enjoy 10% savings on our best-selling coffees - Heart Blend, Bold Heart, Versa and Ethiopia Yirgacheffe Idedo Kefyalew Mekuria. You’ll also be entitled to a subsidised delivery fee of only $2. 

We also offer the Signature Blend Assortment Plan, Single Origin Assortment Plan and Roaster's Choice Assortment Plan to let you enjoy a wide variety of coffee. If you never want to get bored of the same variety of coffee, these are just the plans for you.

Note: To sign up for our subscription service, kindly make your payment using a registered PayPal account if you’re using PayPal as your preferred payment option. Using the PayPal Express Checkout option will result in a one-time transaction/order only.

Whether you’d like to try a different coffee or update the quantity or frequency of your subscription, simply log in to your account to make the changes 3 days (or 72 hours) prior to your next order date. A reminder email will be sent to you 3 days before the charge date of your upcoming recurring order. This email also includes a link to manage your subscriptions on our customer portal. 

Do note that we will not be able to change the order once it has been processed and shipped.

Please log into your account. You can choose to skip the upcoming order or update the next order date to suit your schedule 3 days prior to your upcoming order.

1. Click on "Manage my subscriptions" and click on the subscription that you would like to edit. 

2. Scroll down to "Next order" and click that section. 

3. You can choose the date on the calendar and click "Update next order date" to change your next delivery date or scroll to the bottom of the page and click "Skip this order" to skip the delivery of that current subscription. 

4. You’re done. It’s that easy.

Your other subscriptions won't be affected and we will send a reminder email 3 days before the next recurring order is scheduled.

Please log into your account. 

1. Click on "Manage my subscriptions" and click on the subscription that you would like to edit.

2. Scroll down to "Order frequency" and select that section. You can select your preferred frequency and click "Update frequency".

3. You’re done. It’s that easy.

Please log into your account. 

1. Click on "Shipping Addresses” on the nav bar. This will redirect you to the page containing your saved addresses.

2. You can then edit your address by clicking on the drop down button or add a new shipping address by clicking the top right button. 

3. You’re done. It’s that easy.

Please log into your account. If your current payment method has expired, or if you’d just like to utilise a different card, it’s really easy to update your details.

1. Click on "Manage my subscriptions" and click on the subscription that you would like to edit.

2. Scroll down to "Payment method" and select that section. 

3. Click on "Add payment method" and key in the details of your new card.

4. You’re done. It’s that easy.

Please log into your account.

1. Scroll down to the bottom of the page and click on the "See all order history" button.

2. You will be redirected to a page that contains all of your past subscriptions. You can then view the details of all of your past subscriptions.

We’d really hate to see you go, but if you do decide that our subscription plans are not working out for you, you’ll also be glad to know that cancellation is hassle-free, seamless and available at the press of a single button. Please log into your account first.

1. Click on "Manage my subscriptions" and click on the subscription that you would like to cancel.

2. Scroll down to the bottom of the page and select "Cancel subscription". 

3. You’re done. It’s that easy.

Do note that you will lose access to the subscription management portal once your subscription is cancelled. However, your complete order history and all invoices will still be available in the orders section of your account.

Please log into your account. 

1. Click on "Manage my subscriptions" and click on the subscription that you would like to edit.

2. Click "Add a product" and select the product that you would like to add on to your upcoming subscription order.

3. You’re done. It’s that easy.

You can either choose from our signature house blends or a rotating variety of single origins, blends or both. 

Click here for the full list of coffee subscriptions that we offer.

While we would love to accommodate this request, it is impossible due to seasonality and coffee availability. We want to guarantee in advance that the coffee you’ve subscribed to will be available to be fulfilled in your recurring order, so this guarantee can only be provided on our house blends. 

If you’re a coffee nerd like us and looking for a variety of flavours to broaden your horizons, we recommend our Roaster-curated Single-Origin Subscription.

Yes, you can manage your different subscriptions independently of each other on your account page.

Yes, you can specify the number of bags you'd like per delivery by toggling the quantity when you subscribe.

Indicated subscription prices are listed per every 250g bag of coffee beans. To ensure that you receive your freshly roasted beans in a timely manner, we have moved completely to a doorstep delivery service (subsidised fee of $2 applies) for all subscription orders from 16 August 2021.

We understand your routine can change and your coffee consumption may vary. Changing the settings on your subscription is entirely within your power and really straightforward. Please log into your account first.

1. Click on "Manage my subscriptions" and click on the subscription that you would like to edit.

2 .Click "Edit" to change your next charge date, order quantity or delivery schedule. 

3. You’re done. It’s that easy.

Alternatively, you may drop us a note at ask@bettrbarista.com for assistance.

We’d really hate to see you go but no, you may cancel your subscription if you no longer wish to continue receiving your order. 

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